By using this website and placing an order with Juli & Joey, you agree to the following terms:

All keepsakes are handmade and may contain slight variations in color, texture, marbling, placement, and other artistic details. These variations make each piece unique.

Customers are responsible for providing accurate personalization details, including names, dates, spelling, and quotes. Juli & Joey is not responsible for errors submitted during the ordering process.

Processing times may vary depending on customization requests and order volume. Shipping timelines are estimates and may be affected by carrier delays outside of our control.

All designs, images, logos, artwork, and content on this website belong to Juli & Joey and may not be copied or reproduced without permission.

We reserve the right to decline requests that do not align with our business values, artistic style, or customization capabilities.

If you have any questions regarding these terms, please contact us through our Contact Us page.